If you bought your flight through the cruise line, the cruise line will work with the airline to assist you. If the delay is minor, ask the airline when you should be able to depart.
Afterwards, please contact our service department at 1-844-732-4821, and our agents will contact the cruise line to alert them.
Should the delay be minor, we may be able to have the transfer shuttle meet you as planned.
For any major delays or flight cancellations, solutions will be established on a case-by-case basis.
In some cases, airlines will fly you directly to the next port of call. The airline may sometimes provide hotel accommodations. If you bought your flight independently, you will have to call the airline and resolve the case with them. In both cases, it is recommended that you advise the airline that you are on your way to a cruise ship. Knowing this, the will sometimes prioritize you over other passengers.
Always consider the purchase of a travel protection product, since they will also be able to assist you.